Terms of service

General terms and conditions of business

for the Noklones shop at the URL

https://noklones.eu/ 

operated by

Frau Despoina Chatzinikolaidou Tsoka

"Inclinations"

Margarethe-Selenka-Strasse 8

81737 Munich, Germany

E-Mail: customerservice@noklones.eu.

Tel. +49 (160) 97980467 

Scope

For all contracts for the purchase of goods, including via the shop at the above-mentioned URL, the following General Terms and Conditions in the version at the time of conclusion of the contract apply exclusively after inclusion; any general terms and conditions that deviate from these or those used by the customer do not apply unless this has been expressly agreed to .

Conclusion of contract

The goods presented in the shop are merely non-binding invitations to shop visitors to make an offer in the form of an order (invitatio ad offerendum) to purchase the goods on offer.

Orders are placed using our electronic order form integrated on the website. There, the visitor first provides the desired goods and mandatory information. Further unavoidable steps must then be carried out in the ordering process so that at the end of the order (submitting the offer) the order button can be clicked on the final page of the ordering process. This means that the visitor submits the obligatory offer with the previously selected content (the order). Our acceptance of the contract (and thus the conclusion of the contract) occurs when we accept the offer. This is done by us confirming the contents of the contract and this confirmation to the customer

- either in text form (regularly by email) or

- by delivering the ordered goods and the goods are received by the customer or - by requesting the customer to pay (through an appropriate invoice or by making the appropriate credit card or Paypal payment and this payment request is received by the customer.

Before you as a visitor submit your binding offer by clicking the order button in our online shop, you can check all your entries again and of course also “go back” using the usual functionality of your browser, i.e. change all your entries or

delete them. This is also possible in the last window that appears, in which all your entries are summarized again in an overview.

As soon as the contract has been concluded in one of the above mentioned ways, we will save the content of the contract and send it to you in text form (regularly by email); no other form of transmission or possibility of inspection will take place unless this has been done You have set up a customer account in the online shop. In this case, you can also view the order and associated data there.

The languages ​​available for concluding the contract are German and English.

Right of Withdrawal

If you are a consumer, you generally have a right of withdrawal for contracts concluded outside of business premises and for distance selling contracts. The conclusion of a contract via our shop is such a distance selling contract. You are a consumer in the above sense if you are a natural person (i.e. not a legal entity, such as a GmbH, AG and similar) and you conclude the contract with us for purposes that are predominantly neither commercial nor self-employed. You can find more detailed information about this in the cancellation policy, which can be found in the footer of our website and will also be made available at the latest immediately before the contract is concluded.

Payment

The relevant prices are the prices stated in our shop when ordering, which include the applicable statutory VAT in Germany. There are also regular shipping costs, which are shown in each case. We provide information about the payment options offered in the shop.

If you have agreed with us to pay by credit card, the purchase price is due for payment immediately. If you have agreed with us to pay via Paypal, payment is also due immediately after the conclusion of the contract; in this case, payment is processed via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you have agreed on “advance payment” with us, payment is also due immediately after the conclusion of the contract.

If you have agreed on “immediate transfer” (Klarna, Klarna Payments) with us, payment is due immediately after the conclusion of the contract; payment is then processed by Sofort GmbH, Theresienhöhe 12, 80339 Munich.

Return

If an individual item in your order does not suit you or does not meet your expectations, NOKLONES offers you the right to return individual items in your order within 14 days, regardless of the existing statutory right of withdrawal, in accordance with the following conditions:

- it was not a discounted item

- the item has not been worn and

- the item is in perfect condition (we reserve the right to check this).

If individual items are returned (without a declaration of a total cancellation), you must bear the shipping costs for the return. If the value of your original order falls below EUR 120.00 as a result of the individual return, NOKLONES will not cover the original shipping costs. In this case we will offset the original shipping costs against the refund amount.

Retention of title and delivery

The purchased goods remain the property of the provider until the purchase price has been paid in full. Unless we agree otherwise with you, the goods will be delivered within the delivery time specified in the shop to the delivery address you specified when concluding the contract. Picking up the goods yourself from us is not possible.

If we are unable to deliver the ordered goods through no fault of our own because we were not delivered even though we had ordered the goods from a reliable supplier, we are released from our obligation to perform and can withdraw from the contract. In this case, we are obliged to inform you immediately that it is impossible for us to fulfil the contract. Furthermore, we are obliged to immediately refund any consideration already received from you. Mandatory consumer law naturally remains unaffected by the previous regulation.

Warranty

The legal regulations apply to the warranty.

Liability

We have unlimited liability

- for intentional or negligent breaches of duty by us or one of our vicarious agents that have resulted in damages resulting from injury to life, body or health and - for damages caused by an intentional or grossly negligent breach of duty by us or one of our vicarious agents were and

- from guarantee promises, unless otherwise agreed and

- due to mandatory legal liability (e.g. under the Product Liability Act)

If we negligently violate an essential contractual obligation, our liability is limited to the foreseeable damage that is typical for the contract, unless we do not have unlimited liability under the previous regulation. Such essential contractual obligations are those that the contract imposes on us according to its content in order to achieve the purpose of the contract, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance you as a customer can regularly rely. Otherwise, liability on the part of us and our vicarious agents is excluded.

Data protection

Our customers' personal data is confidential to us and we handle it in accordance with data protection regulations. You can find more information in our data protection declaration.

Final Provisions

The law of the Federal Republic of Germany (German law) is decisive, excluding the UN Convention on Contracts for the International Sale of Goods, if and to the extent that this choice of law does not result in an EU consumer being deprived of mandatory legal provisions of the law of his or her country of residence.

If our contractual partner is not a consumer, the courts in Munich, Germany, are responsible unless an exclusive place of jurisdiction is established in the individual case. The same applies if our contractual partner is not resident in the EU.

To the extent that any provision of this Agreement is or becomes invalid or unenforceable, the remaining provisions of this Agreement shall remain unaffected.

Consumer arbitration, no participation in dispute resolution procedures

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

We are not willing or obliged to take part in dispute resolution proceedings before a consumer arbitration board.